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Outlined below are the policies we enforce at our spa. If you have questions or concerns about any of the items below, please contact us for more information. These policies help us keep Larimar a perfect relaxation destination for you and your loved ones.
We ask that first time clients arrive at least 15 minutes prior to your appointment to complete any necessary documentation.
To preserve the relaxation of our clients, please have all cell phones silenced when entering the building.
For your convenience, please print and complete your History and Health Questionnaire and bring it with you on your first visit.
In order to remain on schedule for all of our clients, late arrivals will not be granted extended service time. Appointments will conclude as scheduled. Any client arriving more than 15 minutes late must reschedule.
24-hour notice is required for all cancellations. If you fail to show for two scheduled appointments, without notice, a credit card will be required to book future appointments and future no-shows will be charged a $50 fee.
Spa parties of 3 or more people must reserve appointments with a credit card. 24-hour notice is required for cancellation. If notice of cancellation is not given, a $50 fee per person will be charged.
If you are not satisfied for any reason with goods purchased, please bring unused portion along with sales receipt and we will gladly refund your money. Returns must be within 30 days of purchase.
Attached below are PDFs detailing the pre-treatment instructions you'll need to follow before coming in to the spa for your service. Be sure to follow these instructions as best as possible for optimal results.